Question 1

Who are Bricker Insurance Education courses designed for?

Accepted Answer

Bricker Insurance Education serves Oklahoma insurance and financial services professionals who want continuing education that is practical, relevant, and easy to complete. Our courses satisfy CE needs, but they are built for students who want more than minimum-compliance content.

Question 2

Are your courses approved for Oklahoma insurance CE?

Accepted Answer

Yes. Bricker Insurance Education is an Oklahoma CE provider, and our Video CE courses and seminars are built around Oklahoma CE requirements. Use our Oklahoma CE requirements guide as a practical starting point, then compare your needs against your official CE transcript.

Question 3

How do I know which courses or seminar days I need?

Accepted Answer

Start with your official CE transcript, license type, and renewal deadline. If you are unsure what still needs to be completed, request a transcript review before choosing Video CE or live seminar days.

Question 4

What if my renewal deadline is close?

Accepted Answer

Bricker reports Video CE the next business day after course completion. Live seminar credit is posted the next business day after the seminar concludes. Course completion, transcript posting, and license renewal are still separate steps. If the deadline is tight, review your transcript first and contact Bricker support with your full name, NPN, course or seminar details, and renewal deadline.

Question 5

How do Bricker Video CE courses work?

Accepted Answer

Video CE courses are completed online through Bricker's DigitalChalk learning platform. You register for the course, watch the guided course presentation, respond to required checkpoints, complete the course steps, and receive credit after Bricker reports completion.

Question 6

Do Video CE courses have exams?

Accepted Answer

No. Bricker Video CE courses do not have final exams. Students must respond to periodic course checkpoints, but those checkpoints are not graded exams with right-or-wrong answers.

Question 7

Can I pause a Video CE course and come back later?

Accepted Answer

Yes. Video CE is built for working professionals. You can pause and resume coursework from an internet-connected device through your DigitalChalk account.

Question 8

How does the 24-hour Video CE bundle work?

Accepted Answer

The 24-hour Video CE bundle is a discounted way to purchase 24 hours of Video CE. After payment is complete, the student receives bundle instructions and a DigitalChalk coupon code. The student then chooses courses from the current Video CE catalog and applies the code in DigitalChalk.

Question 9

Can I choose my own courses with the bundle?

Accepted Answer

Yes. The bundle is not a preset package. It lets the student choose a custom mix of current Video CE courses from the catalog, subject to Oklahoma CE rules and the student's own transcript needs.

Question 10

Are Video CE courses and bundles refundable?

Accepted Answer

Video CE purchases are refundable if the student has not started the course or courses involved. Started individual courses are not refundable. Bundle refunds are pro-rated when one or more bundle courses have been started or completed. Review the Terms & Policies page for full refund details.

Question 11

When will my Video CE credit be reported?

Accepted Answer

Bricker reports completed Video CE credit the next business day after course completion. Always check your official CE transcript before relying on the credit for renewal.

Question 12

How are live seminars different from Video CE?

Accepted Answer

Live seminars are scheduled classroom programs with fixed dates, attendance requirements, and direct instruction. Video CE is on-demand and can be completed online on your own schedule.

Question 13

Can I register for individual seminar days?

Accepted Answer

Yes. The live seminar registration panel lets you choose the full seminar or individual days. Each seminar day has its own seat availability and CE credit structure.

Question 14

Why do you ask for my National Producer Number?

Accepted Answer

Your NPN helps Bricker match your registration and attendance to the correct student record for CE reporting and support. We collect the student NPN rather than asking for broad license information. If you do not know your NPN, you can look it up through the NAIC license lookup.

Question 15

What happens after I register for a live seminar?

Accepted Answer

After payment is confirmed, the student receives a confirmation email with live seminar details. Bricker also sends a reminder before the first confirmed seminar day.

Question 16

When will my live seminar credit be posted?

Accepted Answer

Live seminar credit is posted the next business day following the conclusion of the seminar. Always check your official CE transcript before relying on the credit for renewal.

Question 17

What should I bring to a live seminar?

Accepted Answer

Bring your NPN and anything listed in your confirmation email. Arrive 10 minutes before the scheduled live seminar start time so check-in and attendance can be recorded.

Question 18

What if I need to cancel or change seminar days?

Accepted Answer

Contact Bricker support as soon as possible. Seminar registrations may be transferred or rescheduled at any time. Cancellations must be received before the seminar starts for a full refund. There is no fee. Review the Terms & Policies page for full policy details.

Question 19

What happens if Bricker cancels or relocates a seminar?

Accepted Answer

Bricker uses the attendee contact information on the registration to provide available updates. If Bricker cancels a seminar, registered students are offered a full refund, transfer to another seminar, or transfer to Video CE courses totaling the same number of credit hours. Review the Terms & Policies page for full weather, emergency, and venue-change details.

Question 20

What happens if I miss a seminar day?

Accepted Answer

A registered attendee who does not attend a seminar day cannot receive CE credit for that day. If an emergency or schedule problem prevents attendance, contact Bricker support as soon as practical to review available options.

Question 21

What payment options are available?

Accepted Answer

Bricker accepts credit/debit card and PayPal through website checkout. Students may also pay by card by calling 877-701-5166. If a student needs to pay by check, call us before registering.

Question 22

Do I need a PayPal account to pay by card?

Accepted Answer

No. Bricker accepts credit/debit cards and PayPal, so you do not need a PayPal account to pay by card.

Question 23

Can someone else pay for the student?

Accepted Answer

Yes. Enter the student name and student email on the Bricker registration form. The purchaser can use a different payer email during PayPal checkout for the payment receipt.

Question 24

Where does the payment receipt come from?

Accepted Answer

Payment receipts may come from PayPal or Stripe, depending on the product purchased.

Question 25

Where can I review refund or cancellation terms?

Accepted Answer

Review the Terms & Policies page for purchase, refund, cancellation, transfer, reporting, and support policy language. If a payment issue is urgent, contact Bricker support before attempting a second purchase.

Question 26

Does Bricker report my CE completion to the state?

Accepted Answer

Yes. Bricker reports completed Oklahoma CE electronically. Video CE is reported the next business day after course completion, and live seminar credit is posted the next business day after the seminar concludes.

Question 27

Will I receive a certificate of completion?

Accepted Answer

Video CE course completion certificates can be downloaded from DigitalChalk after completing each course. Seminar course completion certificates are available upon request.

Question 28

What if my transcript does not show completed credit?

Accepted Answer

First, confirm the completion date and check again after the next business day. If credit still does not appear, contact Bricker support with your name, NPN, course or seminar title, completion date, and any confirmation or certificate details.

Question 29

How do I get help with my DigitalChalk account?

Accepted Answer

Use the DigitalChalk account access link for course login. If you cannot access your course, contact Bricker support with the student name, student email, and course or bundle details so support can locate the registration.

Question 30

What if my license has expired?

Accepted Answer

Expired-license situations are deadline-sensitive and may involve extra fees or reactivation rules. Review the Oklahoma CE requirements guide, check your official transcript, and confirm the current rule with the Oklahoma Insurance Department before relying on a reactivation plan.

Question 31

What is the fastest way to get support?

Accepted Answer

Call Bricker at 877-701-5166. You can also contact Bricker support.

Practical answers before renewal pressure starts.

Choosing Your CE Path

Video CE And 24-Hour Bundle

Live Seminars

Payments And Receipts

Reporting, Certificates, And Support

Send the details before the deadline gets tight.